New Patient Information
Welcome! All current treatment and intakes are via Telehealth (Video or Phone) or "In Office". In all of our offices, COVID precautions have been taken. Our outpatient mental health clinic lobbies in the San Diego area are currently closed so we are asking our patients to wait in their cars and call the therapist upon arrival to enter the office. We are practicing increased sanitation measures in our spaces and wearing masks when less than 6 feet apart from our patients. The offices are stocked with hand sanitizer and thermometers for temperature checks. Your safety is our priority!
**Please check your email for your patient portal link! For confidentiality, this is where you will find it.
We are in network with Tricare and Cigna and we bill them directly. All other plans, we do not bill insurance for at this time. Fees are due at the time of your session. However, you may qualify for coverage under your insurance plan. We will provide you with a superbill upon request. To determine if you have mental health coverage through your insurance carrier, the first thing you should do is call them. Check your coverage carefully and make sure you understand their answers. Some helpful questions you can ask them:
What are my mental health benefits?
How much does my insurance reimburse (usually a percentage) for an out-of-network provider
You may also be eligible to use a Health Savings Plan. Documentation to support this is available upon request.
Confidentiality is one of the most important components between a client and psychotherapist. Successful therapy requires a high degree of trust with highly sensitive subject matter that is usually not discussed anywhere but the therapist's office. Every therapist should provide a written copy of their confidential disclosure agreement, and you can expect that what you discuss in session will not be shared with anyone. This is called “Informed Consent”. Sometimes, however, you may want your therapist to share information or give an update to someone on your healthcare team (your MD, Psychiatrist, School Counselor, Attorney), but by law your therapist cannot release this information without obtaining your written permission. It is our ethical duty to inform you that sharing your health information is not always advisable and we'll explain why you should make such a request so you can make an informed decision.
State Law, Federal Law and professional ethics require therapists to maintain confidentiality except for the following situations:
* Suspected past or present abuse or neglect of children, dependent adults, and elders to the proper authorities, including Child Protection, APS and/or local law enforcement, based on information provided by the client or collateral sources. The Patriot Act states Homeland Security may request patient files in investigating suspected terrorism.
* OR If the therapist has reason to suspect the client is seriously in danger of harming him/herself or has threatened to harm another person and danger is imminent.
We are a San Diego outpatient mental health and family therapy clinic and do not provide 24 hour crisis intervention. San Diego Access and Crisis Line is a 24/7 line to call and speak with someone at 888-724-7240.