Confidentiality
Confidentiality is a fundamental part of the therapeutic relationship. Successful therapy relies on trust and the understanding that sensitive topics shared in session will be kept private. All clients receive a written copy of our confidentiality and informed consent policies at the start of care. You can expect that what you discuss in therapy will not be shared without your written permission.
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There may be times when you request that your therapist coordinate with another professional—such as a physician, psychiatrist, school counselor, or attorney. In these cases, we must have your written consent before any information can be shared. We’ll also discuss whether sharing your health information is appropriate so you can make an informed decision.
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Exceptions to confidentiality are required by law and include:
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Suspected abuse or neglect of a child, dependent adult, or elder
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If a client is at serious risk of harming themselves or another person and danger is imminent
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Legal requests under laws such as the Patriot Act related to national security investigations
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We follow all federal and state laws, as well as professional ethical standards, to protect your privacy and safety. If you have any questions about these policies, please don’t hesitate to ask.
Insurance
We are in-network with Aetna, Anthem Blue Cross, Blue Shield of California, Cigna/Evernorth, Magellan Health, Optum, Scripps Health Plan, Sharp Health Plan, UnitedHealthcare, and Tricare. We bill these insurance plans directly on your behalf.
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For all other insurance plans, we are considered out-of-network and can provide you with a superbill (a detailed receipt) to submit to your insurance for possible reimbursement. All session fees are due at the time of service.
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To determine whether your plan covers therapy, we recommend calling your insurance provider directly. Helpful questions to ask include:
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What are my mental health benefits?
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How much will my plan reimburse for an out-of-network provider?
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You may also be able to use a Health Savings Account (HSA) or Flexible Spending Account (FSA) to pay for sessions. Documentation to support reimbursement or HSA/FSA use is available upon request.
In-network with major insurance providers, including:
